Medical Information: Your Brand’s Trusted Voice
Medical Information is more than responding to unsolicited requests; It is the direct contact point with your brand and an essential part of your communication strategy. At Biomapas, we help you provide accurate, scientificaly-balanced and consistent medical information globally. Whether you need standalone services or integrated support with pharmacovigilance, our experienced team and advanced technology ensure your medical information is handled professionally and efficiently.
“Medical information is essential for safe and effective healthcare decisions, regulatory compliance, and building trust in therapies. As treatments grow more complex and patient awareness rises, companies face challenges in balancing global standards with local needs, managing increasing inquiry volumes, and integrating medical information with pharmacovigilance. At Biomapas, we tackle these challenges with a blend of global expertise, advanced technology, and tailored local solutions—ensuring accuracy, consistency, and efficiency at every step.”
Advancing Medical Information
Medical Information Scientist Medical Information Database Medical Communication Analytics & Insights Integrations Full Product Lifecycle Content Creation & Management Around The Clock Global & Local Coverage

Medical Information Scientist

A 24-hour Medical Information Contact Center is accessible to Biomapas customers seven days a week, 365 days per year. Additionally, our workforce comprises seasoned healthcare professionals and life science graduates who act as an extension of your team. In addition, our experts may assist you with case follow-ups and case completion on your behalf. We go above and above to help your customers and patients in every way that we possibly can.

Medical Information Database

Biomapas Medical Information specialists collecting, manage, and provide real-time oversight of so you can make informed decisions and improved compliance.We streamline our efforts with our adverse event management team and apply with role-based assignment and routing of safety cases for follow-up and medical review.

Medical Communication

Pharmaceutical firms must continuously communicate and educate healthcare professionals to enhance patient care. The traditional definition of Medical Information refers to collecting data, generating the content, responding, and evaluating findings. At Biomapas, Medical Communication represents strategic strategies for presenting and disseminating information to your intended audience.

Analytics & Insights

What value can Medical Information activities provide a business to turn a legal obligation into a competitive advantage? Biomapas' Medical Information services provide enormous insights and results with significant strategic potential for pharmaceutical companies and should be a key partner in designing patient experiences. These insights help recognize emerging themes, indicate early problems, and identify high-impact areas for future medical education.

Integrations

We combine our Medical Information expertise with RA & PV in multi-disciplinary teams. As a result, we can offer our clients a combination of in-house expertise and the tools they need to guarantee patient safety.

Full Product Lifecycle

Since the advent of ATMPs and personalized medications, it has become more challenging to provide Medical Information analytics. Due to a combination of high demand, limited resources and growing difficulties in getting new products on the shelves, operations may be severely impacted by this. We offer efficient solutions to ensure contact centre traffic, triage, and response documents are adequately managed consistently and globally.

Content Creation & Management

Your library of critical documentation can be created entirely or seamlessly added to by Biomapas' medical writing experts, who have extensive expertise in various therapeutic fields and academia.

  • Standard Document Creation
  • Custom Response and Content Management
  • Response Document Maintenance
  • Translation and Localization Services

Around The Clock

Our Medical Information staff represents highly-trained experts, which includes multilingual native speakers. In addition, of course, our Contact Center Support is available 24/7/365. Above all, Biomapas aims to put technology first to offer a modern solution that is both high-quality and efficient. 

Global & Local Coverage

Because we have local employees throughout all of the European, CIS, EAEU and MENA regions, we have a high level of regional, cultural, and legal knowledge under the Biomapas umbrella. In addition, as a result of our extensive experience in Clinical Research, Regulatory Affairs, Pharmacovigilance, and Medical Information, we can provide comprehensive solutions.

The Biomapas Advantage
Flexibility and global reach are at the core of our medical information services. Whether you need standalone support or an integrated approach with pharmacovigilance, we deliver tailored solutions with a balance of global oversight and local expertise—ensuring consistency, clarity, and compliance across every region.

Advanced Technology for Smarter MI

We use tools like En3 by Nexentria to ensure inquiries are logged, tracked, and answered efficiently. Automation helps reduce response times and ensures accuracy, even for high inquiry volumes.

Medically Trained Expert

Our team includes industry specialists and medically trained staff who bring the expertise needed to develop complete responses and answer complex questions accurately and confidently.

Native Speakers Worldwide

Accurate communication starts with language. Our team includes native speakers across our global network, ensuring your medical information is delivered clearly and appropriately for local audiences.

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